The Syntel Success Case Study Example | Topics and Well Written Essays - 500 words

The Syntel Success - Case Study Example It makes continuous efforts to reap the benefits of new delivery models. Their objective is equally stressed upon in every single Syntel branches in the US as well as in offshore locations. Collaborative environments, excellent use of technologies in business intelligence and warehousing of data, skilled workforce, the strong network of sales and marketing has contributed to success quotient of Syntel for years in international markets. But Syntel could have been far more successful if it had not depended so much on North America for labor arbitrages and vendors. Moreover, in recent times, Syntel has focused more on specific groups or pockets of customers, which is not a wise decision keeping in mind the level of competition in present times. The success of Syntel is due to its development and expansion in IT and healthcare industries as well as worldwide IT- spending. The cultural outlook of US has further helped in the expansion of Syntel. The economic system of Syntel supports an integrated research environment. Besides being one the most developed countries US is also one of the leading countries which have strong IT systems. Thus, being an organization of US, Syntel was blessed with an added advantage over its other competitors across the world. Syntel gets full support of good infrastructure that is used in all parts of US. Its partners include Microsoft, Numerix, SAP, TriZetto, and Global Analytics. Its clients include Pharmaceutical Organizations like CRO, CMO, etc. Syntel is known for providing quality service to more than 2000 customers across the globe on a daily basis. To satisfy its customers, it makes use of latest innovations and technologies which are provided distinctness by experts and professionals of S yntel. What has made Syntel a success, is its comparatively flexible and custom-made procedure of IT and KPO.